Refund Policy

Generic Return & Refund Policy

 

Return & Refund Policy

-Thanks for shopping at Exceedmart.
-If you are not entirely satisfied with your purchase, we’re here to help.

Returns

-You have 7 calendar days to return an item from the date you received it.
-To be eligible for a return, your item must be unused and in the same condition that you received it.
-Your item must be in the original packaging.
-Your item needs to have the receipt or proof of purchase.

Refunds

-we will not issue a refund if the item has been shipped and we will not issue a refund until 60 days at least after the shipment started.
-Once we receive your item, we will inspect it and notify you that we have received your returned item.
-We will immediately notify you of the status of your refund after inspecting the item.
-If your return is approved, we will initiate a refund to your credit card (or original method of payment).
-You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

-You will be responsible for paying for your own shipping costs for returning your item.
-Shipping costs are nonrefundable.
-If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us
-If you have any questions on how to return your item to us,
Click here to contact us